Copyright Notice

These General Terms and Conditions are protected by copyright. Any reproduction, distribution, or publication, in full or in part, requires the prior written consent of the author. Unauthorized use will be legally prosecuted and may result in civil and criminal penalties.

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§ 1 Scope of Application
These General Terms and Conditions apply to all expert reports prepared by ELITE-GUTACHTEN (hereinafter “Contractor”). Deviating terms of the Client (hereinafter “Client”) do not apply unless expressly confirmed in writing by the Contractor.

§ 2 Order Placement
An appraisal order may be placed in writing, verbally, by telephone, or electronically. In all cases, it is binding. Written confirmation is provided on-site. The Client must provide all required information and documents truthfully and free of charge. Previous or existing damages must also be disclosed. The Contractor is not responsible for disadvantages resulting from incomplete, delayed, or false information provided by the Client.
By placing the order, the Client agrees that performance may begin before the 14-day withdrawal period expires. Once the contract has been fully executed, the right of withdrawal lapses.

§ 3 Power of Attorney
By placing the order, the Client authorizes the Contractor to carry out all necessary investigations and correspondence with authorities, insurers, companies, and third parties.

§ 4 Payment Terms
Unless otherwise agreed in writing, the Contractor’s fee is due immediately after completion of the report and invoicing. If payment is assigned to the opposing insurance company, the Client does not pay in advance. However, if the insurer pays only partially or not at all, the Client remains responsible for any outstanding balance. In cases of non-payment, legal action may be initiated.

§ 5 Cancellation / Right of Withdrawal
An order may be canceled in writing, by email, or by post. The Client has the right to withdraw from the contract within 14 days without giving reasons. To exercise this right, the Client must provide a clear written declaration by email or post.

§ 6 Consequences of Withdrawal
If the Client requests that services begin during the withdrawal period, the Client must pay reasonable compensation for services already rendered.

§ 7 Delivery of Expert Reports
Unless otherwise agreed, the Client receives one copy of the expert report, including duplicate documents and photographs. The Contractor retains a copy and the original files.

§ 8 Report Dispatch
At the Client’s request, reports may be sent to the Client or directly to third parties. Shipping is at the Client’s risk.

§ 9 Liability
The Contractor undertakes to carry out services independently, impartially, and with due care. Liability is governed by statutory provisions.

§ 10 Applicable Law
These Terms and Conditions and all legal relationships between the Client and the Contractor are governed by the laws of the Federal Republic of Germany.

§ 11 Place of Jurisdiction / Final Provisions
If the Client is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction is Berlin. Should individual provisions of these Terms and Conditions become invalid, the validity of the remaining provisions shall remain unaffected.

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